FREQUENTLY ASKED QUESTIONS
We are located in Kingston, Portland, Montego Bay and Savanna-la-mar.
Yes, you are required to create an account for ease of reference; to receive your U.S. mailing address, to ship packages and receive updates.
We advise everyone to create their own account and not to share their personal mailbox number.
Packages are updated in batches. Hence, the delay and your account will be updated accordingly.
If your package is not showing in your account within 24 hours of delivery, please contact us.
After your package is delivered to your Florida address, it is sent to Jamaica on the next shipment out.
All packages coming through Jamaica Customs are liable to be opened and inspected to verify that the invoices match the contents of the package.
All packages valued over US$100 are subject to customs duty charges. Therefore, to avoid this charge, keep your order total under US$100.
Yes, Customs duty is applied based on the market value of every item being imported.
LetZshipit is required to declare to Jamaica Customs the contents and value of each package entering the country using the invoices.
As such, you are required to submit all invoices within 24-72 hours after getting your notification that your package/s has been received in Miami.
If the invoices are not provided that might result in delays and customs might assess a different value to your package. This may also include your packages being detained.
Customs reserves the right to detain any package being brought into the country without an invoice.
Packages that reach the warehouse are usually updated within 24-72 hours depending on the volume being processed.
If your package is joined with other order(s) that were ordered separately you are required to provide invoices for all orders in the package. All invoices will be submitted to customs and the total cost for all the items in the package will be used.